Terms of service

Terms of Service

Last updated: October 6, 2026

Welcome to IWIN. These Terms of Service govern your use of the IWIN website and your purchase of products from us.

By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. About IWIN

IWIN is a consumer brand built around the idea of pursuing and achieving your own win.

Through our website, we may offer fragrances, products, content, and other goods or services.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You may not:

  • Use the website for fraudulent or unlawful activity.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with the operation or security of the website.

  • Copy, reproduce, or exploit our content, branding, images, or other intellectual property without permission.

  • Use our website to transmit harmful or malicious material.

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, and other information on our website are accurate.

However, colors, packaging, and product appearance may vary slightly from images shown on your screen.

We reserve the right to correct errors, update product information, and modify or discontinue products at any time without prior notice.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept, reject, or cancel an order for any reason, including suspected fraud, pricing errors, inventory issues, or other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been made, we will issue a refund for the amount charged.

5. Pricing and Payment

All prices displayed on the website are subject to change without notice.

You are responsible for providing accurate billing and shipping information.

You authorize us and our payment providers to charge the payment method you provide for your order.

Any applicable taxes, duties, or additional charges will be handled according to the applicable laws and the terms displayed during checkout.

6. Shipping and Delivery

We will make reasonable efforts to ship orders within the estimated timeframe provided at checkout.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

IWIN is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs processing, weather, natural disasters, or other unforeseen events.

Once an order has been delivered to the shipping address provided at checkout, responsibility for the package may transfer to the customer, subject to applicable law.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By purchasing from IWIN, you agree to the terms of that policy.

8. Fragrance Products

IWIN fragrances are intended for external use only.

Do not ingest fragrance or apply it to the eyes, mouth, or other sensitive areas.

If irritation occurs, discontinue use.

Customers are responsible for reviewing product ingredients and determining whether a product is suitable for their individual circumstances.

9. Intellectual Property

All content on the IWIN website, including but not limited to:

  • The IWIN name and logo

  • Product names

  • Designs

  • Photography

  • Videos

  • Graphics

  • Text

  • Slogans

  • Brand concepts

  • Website design

is owned by or licensed to IWIN and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or commercially exploit our intellectual property without our prior written permission.

10. User Content

If you voluntarily submit or publish content to IWIN, including reviews, photographs, videos, comments, or other materials, you represent that you have the right to submit that content.

By submitting content, you grant IWIN a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute that content for marketing, promotional, and business purposes, subject to applicable law.

You remain responsible for the content you submit.

11. Third-Party Services

Our website may contain links to or integrate with third-party services, including payment processors, shipping providers, social media platforms, analytics services, and other providers.

We are not responsible for the content, policies, availability, or practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

12. Disclaimer

Our website and its content are provided on an “as available” basis.

To the maximum extent permitted by applicable law, IWIN makes no warranties that the website will always be available, uninterrupted, secure, or error-free.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, IWIN will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase or use of our products.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

14. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless IWIN and its affiliates, officers, employees, contractors, and partners from claims, damages, losses, liabilities, and expenses arising from your violation of these Terms or misuse of our website or products.

15. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Terms.

16. Governing Law

These Terms will be governed by the applicable laws of the jurisdiction in which IWIN is legally established, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable law.

17. Contact

If you have questions about these Terms of Service, please contact us through the contact information provided on our website.

IWIN
The scent of those building their win in silence.